Important incident analysis essay

Engagement with a service end user can be a demanding process which in turn needs to be reflected upon by individual doctor (van Operating-system et ing 2004). Every time a critical or unique episode arises reflection enables the practitioner to evaluate, understand and find out through their very own experiences (Johns, 1995). It had been also suggested by Jarvis (1992) that reflection is not merely thoughtful practice but a learning encounter.

This project is a reflective critical occurrence analysis of the engagement come across on a community placement lately using Gibbs (1998) Reflective Cycle (Appendix 1, 3).

In maintaining confidentiality (NMC, 2004) and level of privacy, even intended for reflective pursuance (Hargreaves, 1997), pseudonyms will be used. I will likewise further think about a instructing session We contacted next incident. Essential Incident evaluation During a latest clinical location with the community CMHT there were a stress call from parents of the client, Sparring floor. An immediate go to by the two co-coordinators and me, used without examining, or doing a risk assessment.

This go to resulted in extreme and violent encounter and Mat was then publicly stated to clinic, (Appendix 2).

This kind of incident is crucial to me mainly because it presented a learning chance as well as a likelihood of physical harm to me as well as the nurses beside me. As I appearance back on this incident there are many issues that correspond with the role of the doctor. When I appearance back as of this incident, I actually felt stressed but my thoughts were that this was a learning experience even when it absolutely was clear I used to be the main focus of the aggressive dangers (Fazzone, ou al, 2000) I knew I needed to remain quiet and to assess for break free routes.

We made mental notes of the but still I had been not sure and everything was happening so fast and my mentor was already telling us how to handle it. Being able to remain calm could have help and I feel this was a positive thing. As I reveal if I had panicked noticeably this could have encouraged Sparring floor to have a true go. It also helped all of us to remain in control as we went out of the house. This may have reassured her father and mother that the nurses were self-confident of the actual were doing. This event was awful as an engagement together with the client did not go well resulting with the consumer going into clinic.

This is usually disturbing for most people although hospital is certainly a place of safety in these circumstances. Even guidelines towards the mental overall health act (MHA, 1983) acknowledge this that hospital could be distressing in front of large audiences. On a confident note the situation was handled well with no physical damage was done to anyone. It was also a learning opportunity for myself, as I obtained an insight now the opportunity to reflect on relevant issues related to risk assessment and management in the community. When the meaning was received about Pad, a decision was made promptly to see.

On each prepared visit I would get an update and I was expected to find out more about the client as well. This usually centered on risk and other necessary background information which will help me understand the intervention and interactions with this client. I took this kind of to be good practice and put one out of an informed situation. I no longer recall Rita finding just what was going on from the parents not did we check records on his data file. There are protocols and suggestions on taking care of risk in the community and the community team got its own preparations.

A good risk assessment throughout the CPA process will reduce distress to staff, carers and the individual in service dotacion in the community (Manthorpe and Alaszewski, 2000). All these are solutions which are available and it is the nurse’s responsibility to work with or comply with them. Rita is a mature CPN and knew about this client. Probably she chosen to react right on the basis of the cues the girl picked via her short conversation with all the parents making use of her medical experience and knowledge of the service customer (Benner, 2001; DOH, 2007).

She could have considered the clinical need and prioritised and since this was an urgent situation, practice and theory rarely converge during these circumstances according to what you perceive to be the hyperlink between practice and theory (Welsh and Swann, 2002). Mat could have felt triggered by three strangers going for walks into his place. Nursing staff are expected to respect the client and more therefore in their very own homes. Manley and McCormack (1997) asserted that the client should be highly regarded and offered autonomy and choice and some do think aggrieved if this is breached.

The problem was different in this case because Mat resided with his father and mother who had invited us and opened the door for us. Nevertheless this could look Mat since clear case of intrusion of his privacy or perhaps space. Though Mat was clearly unwell I feel finding a crowd flowing into your property will make any individual uneasy and feel disrespected. When Sparring floor was obviously aggressive Rita informed all of us to keep. This was reasonable for security and as rns are not to experience abuse. The trust and across the NHS there are ‘zero tolerance policies’ (DH, 1999) on violence to personnel.

The NMC has also emphasised the need for employers and government to consider the human privileges of the nursing staff while the Health-related Commission provides called for a well-balanced between guarding the healthcare staff and protecting patients’ rights. (Healthcare Commission, 2007). Without a preceding risk assessment this decision could have been intended to create rate and time for risk to be considered. The space created may have been meant to allow space and time for Cushion to settle down as well.

Within the Health and security at work (1974) we had responsibility to follow the employer’s basic safety procedures. Some see specific measures and energy being offer de-escalate the situation at that moment. I actually am of the opinion this could have helped and kept the stress of involving police and the hospitalisation which used. I think by doing this, as when they reached hospital I used to be informed that Mat was apologetic intended for his assault especially about me. Could be with a little time this individual could have calmed down.

Your decision taken by the nurse might have been based on the need to protect the protection not only of the staff plus the parents who appeared vulnerable but also for Mat’s safety. Rita could have experienced the need to fulfil that requirement of her position duty of care as being a nurse (NMC, 2004) and moral work towards the weak parents. In most this I assumed a back couch role. This is in line with my own position being a student as I had to be aware about my limits (NMC, 2006). I was uncertain of how to react, whether to wait for cues by my mentor or to take the initiative was on my mind.

In reflection I must agree with Irving and Hazlett (1999), who observed that working with people who have challenging actions puts tension on the nurse’s interpersonal expertise and disadvantages in this area are usually more evident in such circumstances. This could have helped as I could have reacted in a way to aggravate the situation as I was target through this aggression. Working in a group requires pros to be aware of every individual’s part and not to contradict the other person so I known that Rita was taking the lead part.

In light of the risk carried by Mat a conclusion was made to involve the authorities. This is not a fairly easy decision to make if 1 considers the impact this will include on the client. Even the staff’s time consumed by this may be enormous. In this case Rita had to spend the rest of her working day involved on this issue. My mind kept sharing with me that there could have been completely an alternative procedure somewhere, yet Rita would have made the right choice as following MHA (1983) assessments carried out by other experts; a expert and ASW, it was felt there were a need pertaining to Mat to become in hospital.

In making decisions Rita might have considered the weakness and the stress the parents might have been going through. Nurses also have to maintain the interest with the public or perhaps carers just as this case (NMC 2004). After reflecting upon what taken place on this day time I feel you will discover things that could have been carried out differently. This does not suggest that whatever was required for any wrong way, nor that my own suggestions happen to be better. Almost all of my suggestions are grounded in the advantage of hindsight that might not have been available to Rita at the time.

The staff could have used their as well as risk examined before flowing out to view the client. Rita could have investigated about the risk posed from the parents (DH, 2007). This could not have breached any confidentiality and eventually could have helped decrease further stress on most involved. This could clearly have quantified the level of risk and appropriate plans for interventions made. This might have involved a full MHA (1983) evaluation with the right staff in attendance. If the risk was substantial for the parents police might have been involved in the 1st instance to minimise risk.

Policies and procedures are available to give recommendations and they would have proved to save lots of the day with this incident. It is the responsibility of staff to adhere to them (NHS SMS, 2005). Once we were at Mat’s place more effort could have been put to de-escalate the situation or give him more room to settle down. Mat came out prepared to speak with Rita and not the rest of us, regardless if it was on racial reasons. This issue could have been addressed afterwards after he was composed highlighting how his behaviour was inappropriate. NHS SMS, (2007) has emphasised on this in nits rules.

Since having been unwell benefit of the doubt could have allowed Mat to speak to appropriate staff in the situation and this could have saved hospitalisation or involvement of other experts. Such positive risk (Morgan 2004) currently taking could have kept distress on the part of the client and carers and resources of your time and number of agencies and professionals involved. Further to positive risk taking, personnel from CMHT could have involved the Home Treatment Team. This might have helped Mat to be at home with a greater level of support as Cushion settled straight down fairly quickly when in clinic.

It was as well realised that his degree of medication was quite a low dose and there were other factors triggering a relapse. HTT team could have given support and peace of mind to the father and mother in line with all natural care and moral firm, (Manley and McCormack, 1997). A discussion while using parents could have been considered to uncover how they experienced about Cushion staying residence with the support from HTT. After getting involved in this incident and reflection I possess considered several issues as regards my professional position and development. I’ve identified that risk examination is diverse and circumstantial to the environment.

I have to be aware of the risk factors and then to equip myself with the right skills and equipment to meet my personal responsibilities (Rew and Ferns, 2005). The various tools provided such as policies and procedures are available to complement and minimise risk and not to hinder the work. It is my specialist duty to know these and make use of these people where they are presented. As I go into my previous clinical positioning I will make certain I am aware of those polices and adhere to these people. Following the crucial incident My spouse and i carried out a teaching treatment during my clinical placement which I will echo upon as well using the Gibbs’ Reflect Cycle.

Teaching period reflection I planned for any teaching session on Risk Management as a problem I had discovered in the incident I shown upon. It was also a uncommon incident with this CMHT. Violence to anyone is unpleasant so while i looked at the role of the nurse being a teacher, RCN (2006) affirmation on physical violence and the professional expectations, We felt the requirement to share my personal knowledge within the topic. I delivered a presentation within the topic of risk management with focused reference to the occurrence. The individuals were each of the 8 workers who attended the staff conference for that evening.

In prep I experienced encouragement and support from some associates but issues were also presently there. In preparing the educating I checked out the subject place and relevance to the potential audience. The language in terms of jargon and the technique of teaching was considered looking at my placement as tutor and learner as well as the mature professional individuals. I had wished to use electrical power point but this was not obtainable. The room and timing from the session were determined by carrying out the session during a every week staff getting together with which presented to teaching or presentation session (appendix 5).

From the starting point anxiety emerge as I was trying to determine what exactly I had been going to give attention to (Haward, 2004). This was generally so as I was going to produce teaching to the people who I was sure knew the subject matter better than myself. Awareness of my limitations was glaring myself in the face. The subject of risk is a vast place and becoming specific could be a mammoth task. This took place early on within my placement and i also was still receiving familiar with the team. My assurance was low at the start of preparations and on delivering the session. The participants had been from different professions like the team supervisor.

It was harder as most of my support was via my coach who were in medical center on the day. When needed of the incident I was presented time to think about what acquired happened. It was good for me since this set get ourselves in gear for the look and providing of the educating session. Since part fulfilment my studies I was aware that I needed to provide a instructing session (appendix 4). This is good mainly because it helped me make a decision on what to do. This kind of reflection as well helped me realize that one of the most essential issues in mental overall health if not heath and social treatment at large can be risk management.

I got support and encouragement coming from my instructor and one more newly competent staff. Great feed back and realising how my self-confidence had expanded in individuals twenty moments I had provided the educating felt very rewarding intended for my efforts. The problems of deciding on the subject and planning of the teaching had been unnerving. I was aware of my own disadvantaged location that I would definitely teach folks who in all probability realized and had more experience on the subject than myself, which who also did not help my confidence regardless of what Thompson, (2004) suggested.

This was not helped by one member of staff who encouraged myself to abandoning the instructing on the last point. He was not clear in the reasons but maybe felt having been doing us a favour. The timing of the teaching at the end of a personnel meeting was not favourable and conducive intended for such a subject which could be very dried out. The organized media of delivery of power-point was not available although contingency plans were in position. See appendix 5. Teaching requires planning. The first consideration was who I had been to teach. Understanding that I was likely to teach skilled practitioners within their own area of practice was un-nerving.

At the time you teach something you need to give some know-how and you want to make worthwhile the student’s time. I was not sure what I ought to teach on. I had to find a topic that i would be able to research on and offer some interesting knowledge that can be valued by my market. This was partly achieved by basing my educating on the crucial incident that everyone was aware about. Reflective learning was attained by the demonstration which concentrated on a noted incident allowing for the individuals to discuss issues around that incident and relate this with the theory.

Cropley (1981) contends that adults study best the moment encouraged to relate finding out how to their knowledge. Baud, ou al (1985) also mentioned leaning becoming enhanced by using experience, suggestions and the refractive process and searching at the effects. In a group with nursing staff and other professions social workers, occupational experienced therapist, doctors and psychologists and also an manager the language was important (Haward, 2004). This is certainly an issue I had formed not considered initially on the basis that this was 1 team which had been jointly for a long time.

Although during my demonstration I quickly realised this was not the case when I was required to elaborate or perhaps explain certain terms as well change replacement some terms as I ongoing. This lack of consideration would have left the participant uneasy or miss to fully enjoy the session. Once teaching adults you need to deal with them because adults plus the same treatment should be expected from their store (Knowles, 1984) making select the androgogal procedure. Although I had been the one instructing my location was odd as I was aware that I could be the main one with the least knowledge about them in the room.

I managed to realise and accept this short coming in know-how on the basis that I cannot know everything. I as well accepted that preparing and delivering this session makes me a student and tutor at the same time. My personal learning was not limited to the researched materials but also the conversations during the period and the connection with delivering the session, elevating my self confidence (Thompson, 2004). One crucial consideration was your environment. The need to ensure simple intrinsic requires (Maslow, 1987) of physical comfort and security could not end up being overlooked.

This is initially not an issue as the room was prepared for the meeting. But as the time drawn on fatigue might have get a factor though this was not specific. I was aware of this; I am able to recall aiming to go through my own presentation before anyone forgiven themselves. The timing from the session by the end of the meeting was good at that the greatest audience was available following your team conference and the getting together with room was prepared previously. Also this kind of did not impact the work of any personnel as they were all slated to be available at that time.

At first there was passivity but gradually participation better as concerns were reviewed among the members. My dread was that this will be centered on me personally as the teacher (Quinn, 2000). Being aware of my constraint my market could have missed out on those areas I could not fully state. Handout were prepared and used for this session. Personally I would possess preferred to work with power level for two reasons. Firstly I actually am accustomed to using power point and i also can manipulate the business presentation (Sammons, 1997). I am someone who wants to use the most advanced technology and aids available especially with environmental understanding on my mind.

The second reason is the fact power level will help to move some attention from me the speaker. This was topic so vital that the pupil and instructor should job closely in partnership. In this manner I will possess gained even more from obtaining a closer regarding what educated the mentor’s actions and a practical watch of the concerns at hand. Other team members will also benefit more broaden watch point (Jasper, 2003). With hindsight I could have discussed with the employee who was discouraging me by carrying the teaching, demanding his location.

Some practitioners are only concerned about doing the minimum to complete the job, treating education while an extra to necessity, explained by Conway (1996) as ‘traditionalists’ and by Houle (1980), as ‘Laggards’ who withstand both learning and new ideas. The topic of risk examination is such a huge topic and given the chance I had on this occasion I could perform justice to this important concern. I could revisit my capability to set work at realistic goals that are achievable within the and specialist life (Cropley, 1981). This was a learning opportunity that we will nurture and utilise to develop personally and other specialists.

Critical occurrences are learning opportunities for all concerned staff and clientele alike. My personal role because nurse requires me to get an educator and a health promoter. To this end a teaching session on this kind of incident should include experienced personnel and consumers in formulations and delivery where feasible (Manthorpe and Alaszewski, 2000). I will also consider delivering an identical teaching to educate the clients as well especially those who were part of such an occurrence (NHS SMS, 2007). Conclusion After this procedure for reflection I am able to realise the value of long term learning (DH, 2001).

In nursing there are plenty of challenging circumstances which are and so varied; you are expected to completely appreciate the have to continuous revise and keeping one self abreast with skills and knowledge. Difficult situations happen on a daily basis and unless we could prepared for them the quality of attention will suffer. A few of these incidents will certainly leave personnel at the ‘end of their wits’ and may influence their self confidence. More abilities and know-how will become hand especially in difficult engagement situations where there will not be time to search for things. Specialized medical supervision can form a huge part to maintain and enhancing competency.

Expertise as a doctor is critical and justifies dependence on PREP (NMC, 2004a) for transition pertaining to newly qualified nurses and need for long term learning requirements of KSF standards (DH, 2003) Reflection will help person to identify areas for personal and professional advancement. This will go a long way helping the KSF and clinical governance requirements (Scally and Donaldson, 1998). Each one of these factors to boost the nurse’s knowledge and skills will be prerequisites to get responsibility and authority which usually underpin accountability. Skills and knowledge in professional practice brings the cabability to exercise professional judgement.

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