Guidelines for applying duty of care essay

Result 1

Understand how responsibility of proper care contributes to secure practice.

1 . 1 Describe what it means to have a duty of care in own function role. Responsibility of treatment is to keep the service users safe from injury, to put the services user’s hobbies / morals first treating them with pride and esteem. 1 . 2 Explain just how duty of care leads to the safeguarding or safeguard of individuals. Work of treatment contributes to safe guarding or protection of people as you will minimize and believe before carrying out a task simply by asking yourself is this right for the service end user are they in danger are they protected from harm.

Meaning by following arranged standards and policies the fact that service consumer will be not as likely to undergo abuse or harm, and if they do happen clear revealing systems happen to be in place to handle issues raised.

Outcome two

Know how to address conflicts or dilemmas that may arise between individual’s legal rights and duty of attention. 1 . one particular Describe potential conflicts or perhaps dilemmas which may arise between duty of care and an individual’s rights.

Potential conflicts take peoples selections away like not letting services users choose if you should go to bed or whether they wish to have a lie in on a morning hours. This over the long period would build resentment and cause potential conflicts to arise. Dilemmas are caused by all parties not being satisfied with the result for example a person on medication demanding a great alcoholic beverage or somebody who’s range of motion is poor trying to walk upstairs unaided.

1 . 2 Describe the right way to manage dangers associated with disputes or dilemmas between individual’s rights and duty of care. To control the risks contain accurate documenting of issues or dilemmas, reporting into a senior person in the team Risk Assessments and discussions while using resident plus the families. 1 . 3 Describe where to get further support and advice about conflicts and dilemmas. You can gain more information coming from colleagues, family, social staff and other professionals, policies and procedures plus the internet.

Outcome 3

Understand how to respond to problems.

1 . 1 Explain how to reply to complaints.

You should deal with a complaint by listening although giving the person time and admiration and having a regard for confidentiality. Saving factual information and then reporting it into a senior member of staff whilst following a complaints plan. Then showing the complainant how they can access the complaints policy and what will happen next and that they completely understand. 1 . a couple of Explain the main points of agreed procedures to get handling issues. The main items agreed intended for handling a complaint are that complaints are listened to and revered and are period based therefore it will be dealt with in a noted time frame that you can get in the Problems Policy at the office. The complaint would be dealt with by a mature member of staff and can be done either formally or informally, nevertheless the procedure is a clear registered document.

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