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Freedom Unit card Company Incorporation. (www.freedomgreetings.

com) is known as a greeting card company that lately decided to make a website that could provide low cost and price tag customers with online providers (Aspin, 2005). In the past, the company relied totally on send and cellphone orders. It grew in a multi-billion buck business without even having a web site.

However , as customer started demanding faster service and the industry extended, Freedom”s market leaders realized that they can be taken away by the competition if that they failed to provide the customers what they wanted (Aspin, 2005). The net seemed to be the offered a viable solution to keep in touch with a huge customer base. Jay Levitt, leader of Freedom Greeting, was executed to create a answer that would be simple to operate and successfully boost productivity, while saving bucks on traditional methods of reacting to improves in demand just like staff and infrastructure development.

Levitt searched into the possibility of stretching his business applications. As 1999, the organization was a client of Aspin Management Devices, a software residence based in the United Kingdom (Aspin, 2005). Freedom got invested in AMSolve¢, an accounting and again office program which the business produces. The program handles many area of Freedom”s operation, including account ledgers, stock control, order processing and completion. Levitt decided to extend the company”s services to the Internet.

The corporation found a simple solution that would provide trade consumers an easy to use way of quickly placing your order products, without the need for customers to invest in expensive applications to interface with the company”s server (Aspin, 2005). This solution is actually a website that provides a catalogue of over five thousand products which can be ordered by simply industry customers. Customers get access and browse the products, adding items or perhaps requesting stock through the Main grid Ordering method.

According to Aspin Intercative (2005): “The customer or agent specifies the plants and pocket to re-order and the system displays the available inventory for wallets as particular in AMSolve. The user then simply reviews the order, makes any adjusting to volume and clicks a button to place the order. There is no need to enter any repayment details plus the order is encrypted and sent right to Freedom”s AMSolve server intended for processing. As soon as the order is positioned notification is usually sent by way of email, nevertheless , an agent symbolizing a client or perhaps the customer themselves can login the website at any time and place, and check that the order with the system and once shipped, they can check their delivery status. “